Privacy Policy

Alameda Church of Christ

SMS Privacy Policy

1. Introduction

This SMS Privacy Policy outlines how Alameda Church of Christ collects, uses, and protects personal information obtained through SMS communications facilitated by AT&T Office@Hand. We are committed to safeguarding your privacy and ensuring compliance with applicable laws and AT&T Office@Hand requirements.

2. Information We Collect

When you communicate with us via SMS, we may collect the following information:

  • Personal Identifiers: Such as your name and mobile phone number. 
  • Message Content: The content of text messages exchanged between you and our organization. 
  • Consent Records: Documentation showing your consent to receive SMS communications, which may include: 
    • Signup sheets completed during Bible classes or in the lobby
    • Requests for assistance through our Streams of Water Ministry (e.g., food or financial assistance) 
    • Referrals from Findhelp.org
    • Forms submitted through our websites: http://alameda.church and http://alameda-streams.org

3. How We Use Your Information

Information collected via SMS is used only for purposes communicated at the time of collection, including:

  • Service Notifications: Updates related to services, assistance requests, or ministry activities
  • Promotional Communications: Occasional messages about events or programs, sent only with your prior express consent
  • Customer Support: Responding to inquiries or providing assistance

4. Consent

We obtain your explicit consent before sending SMS messages, in accordance with AT&T Office@Hand requirements. Consent may be given through digital forms, written documentation, or verbal agreement, depending on the situation.

By providing your consent, you agree to receive text messages from Alameda Church of Christ and its staff. Your information will not be sold or shared with third parties for marketing purposes.

5. Types of SMS Communications

If you opt in, you may receive messages related to:

  • Assistance requests and updates
  • Church services, events, and ministry activities
  • Follow-ups or responses to your inquiries

6. Message Frequency

Message frequency will vary based on your interactions with us and your requests for information or services.

7. Opt-Out Instructions

You may opt out of SMS communications at any time. To stop receiving messages, reply “STOP” to any SMS message from us. Upon receiving your request, we will promptly remove you from our messaging list in accordance with AT&T Office@Hand guidelines.